We supply and ship orders to customers within the UK, The European Union and Worldwide. Delivery rates vary depending on weight, size and number of packages as well as the invoice value for customs purposes. 

We mainly use ParcelForce or DPD Couriers for shipments which are fully tracked and a signature is usually required on delivery of the stock. It is not possible for you to specify a delivery date and time. However, our standard delivery time within the UK mainland is next working day after dispatch. We aim to pack and dispatch your order within 24 – 48 hours.

Should you have any delivery issues or non delivery by the couriers then you must infrom us immediately on the day of the expected delivery  – NO later than 24 hours, We will not be responsible for any loss or damage, Nor issue a refund, If notified AFTER 2 working days.once order has been dispacthed.

Our staff take great care in packing the goods to avoid damage during transit.

All orders received BEFORE 11:00am are generally processed and despatched on the same working day but not guaranteed.

Orders received after the cut-off time of 11:00am will be processed and despatched on the next working day.

For UK orders we normally use DPD Courier service which is fully tracked and requires a signature on delivery.

Our current UK (excluding Northern Ireland & Scottish Highlands) FedEx delivery rates are:

  1. One parcel up to 25kg: Next Working Day Delivery – £9.95
  2. Two parcels up to 50kg: Next Working Day Delivery – £15.95
  3. Three parcels up to 75kg: Next Working Day Delivery – £24.95
  4. One parcel up to 25kg: 48 -72 Hours Delivery – £8.50
  5. Two parcels up to 50kg: 48 – 72 Hours Delivery – £14.95
  6. Three parcels up to 75kg: 48 – 72 Hours Delivery – £21.95
  7. Up to 25 Kg FedEx Saturday – £14.95

England, Wales, Parts of Scotland : From £8.95p
N.Ireland, Isle of Man, Scilly Isles : From £22.95p
Scottish Highlands : From £15.95p
Isle of Wight : From £13.95p
Channel Islands : From £39.95p
Shetland, Orkeney, Hebrides : From £33.70pUK Pallets upto 600kg and 90cm height – From £40 Economy Service
UK Pallets upto 600kg and 90cm height – From £45 Next Day Service

FOR LARGER ORDERS, PLEASE E-MAIL US YOUR ORDER AND WE WILL DESPATCH THE GOODS ON A PALLET,  APPROX PALLET PRICING IS AS FOLLOWS:

  1. UK Pallets upto 600kg and 90cm height – From £65 Economy Service
  2. UK Pallets upto 600kg and 90cm height – From £85 Next Day Service
  3. UK Pallets upto 1200kg and 150cm height – From £75 Economy Service
  4. UK Pallets upto 1200kg and 150cm height – From £95 Next Day Service

Orders less than 2000g will be given the option of ROYAL MAIL PACKET POST. Charges: £6.10p – £10.38p

For European Orders we ship parcels with DPD International Economy Service.

Approx Charges:
Belgium, France, Germany, Luxembourg, Netherlands : From £20.00p
Denmark, Finland, Italy, Spain, Sweden : From £22.00p
Austria, Portugal : From £27.00p
Czech Republic, Hungary, Poland : From £30.00p
Greece : From £46.70p
Rest of Europe : From £59.55p

For orders less than 2000g will be given the option of AIR MAIL PACKET POST. Charges: £10.00p – £20.00p

For Worldwide Orders less than 2000g will be given the option of ROYAL MAIL PACKET POST. Charges: £11:00p – £30:00p

Any customers from worldwide destinations purchasing parcels in excess of 2000g should contact info@wholesale-cosmetics.co.uk for further information.

 

EXPORT ORDERS – PLEASE NOTE IT IS THE IMPORTER’S RESPONSIBILITY TO MEET THEIR  LOCAL IMPORT CUSTOMS GUIDELINES AND REQUIREMENTS FOR IMPORTING FROM UK TO THEIR DESTINATION COUNTRY.

WE TAKE NO RESPONSIBILITY  OR HAVE  ANY CONTROL OVER THE DUTIES AND TAXES OF ANY EXPORT DESTINATION..


It is your responsibility as the importer  to ensure that you meet your destination country’s import guidelines and requirements before you place an order.   The importer is responsible for ALL the associated returns cost should the customs confiscate or return the order to the sender for whatever reason.    ALL costs associated with the returns procedure will be deducted before any  amount  is issued for refund.  (If the costs exceed the order amount then the importer will be expected to pay the remaining balance).